Subject to availability, you can change your date and times by doing the following:
- Go to: https://ticketzone.com/transfer/create
- Enter your 15 digit order number (you can find this number on your receipt)
- Choose the new date
- Choose your desired time slot
- Click Request Transfer
If you receive a green bar that says: "Your ticket transfer is complete. New tickets will be emailed to you shortly."
Check your email. Your new tickets will be delivered in the next 10-15 minutes.
If you receive a green bar that says: "Your transfer request has been submitted. Please wait until our support team reviews it. Thank you!"
Wait patiently. Ticket transfer approvals can take anywhere up to 24 hours. We cannot guarantee “last minute” transfers.
Once approved, you will receive your new tickets via email.
TICKET TRANSFER TERMS & CONDITIONS: IMPORTANT INFORMATION, PLEASE READ!
As stated above, ticket transfers are not guaranteed and subject to availability.
Some days and time slots are sold out. If you request a date or time slot that is sold out, your transfer request will be declined.
If you purchased a discounted ticket (including Early Bird) and try to transfer to a more expensive day/weekend or specially priced date, you won't be able to transfer that ticket - tickets can be transferred to a day & time equaling the same or lesser value as your original purchase.
If your request is Declined, you can try your transfer again, for another time and/or date.
Please note, all transfer requests must be made at least 24 hours before the day of your event takes place to guarantee a successful transfer.
If you don't receive confirmation your request was approved, please show up on the date and time as shown on your original ticket.
Have a great day!